In 2022, grocery shopping has added many specialized services to help consumers order without having to go to the store. They have online ordering, grocery delivery services, and even locations where consumers can pick up their orders without contact.
Grocery deliveries will continue to grow with more consumers working at home, elderly or sick consumers that cannot shop, and those that like the convenient and stress-free way of shopping. Some shoppers still like shopping over the delivery and ordering online, even though an average shopping trip takes about 41 minutes.
Delivery of Food and Ordering Online
Some customers order food online or over the phone instead of making a weekly shopping trip. The food is delivered by a delivery van or truck, especially for the larger stores. Instacart is a service used by many retailers and you can order food online and set up a delivery date and time.
Grocery deliveries add more cost to your bill but relieve stress when you are pressed for time or cannot get to the store. Smaller stores have online ordering and delivery too, for customer convenience. It is extremely popular with customers that want convenience over saving money on orders.
Fast delivery is becoming popular with online ordering and getting groceries delivered in less than 1/2 hours. This increases the cost of orders and retailers must partner with reliable delivery services that meet their goals. Rapid delivery may be a requirement for some consumers, though not for all of them. Many customers want orders delivered in less than two hours or less.
Shopping and Store Formats
Surveys believe that stores will have new formats for those that want to shop. The fresh items most consumers want to pick out themselves will be in the front of the store and package items in the back. It will take consumers less time to shop from 20-30 minutes at the most. The size of stores will decrease and be more compact and faster to get through.
Many stores are trying to entice shoppers off their mobile devices and into the store to shop again. Pop-up stores within the store are becoming more common. Many grocery stores are making pre-made dinners, meat and fish items, have buffets, salad bars to make meal preparation easier for consumers.
Grocery deliveries will increase, but those that want to shop in the store for groceries will continue to be a trend in the future. Many consumers like to shop and choose what they eat and find it a valuable way to spend time with family, children, and friends.